Skip to content
Write review For Business
  • Login

Contact SkinnyFit Customer Service

How to Reach a Person at SkinnyFit

Verified Contact Information

Toll-Free Number:

  • 1-888-862-1758
Call Now
hello@skinnyfit.com

SkinnyFit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular SkinnyFit Phone Number
1 (888) 862-1758
Average Hold Time
00:03:21
Average Calls duration
3 minutes
Most Popular SkinnyFit Email Address
hello@skinnyfit.com
SkinnyFit Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
View full overview

How to Contact SkinnyFit Customer Service?

Connecting with Skinnyfit's customer service is an easy and streamlined process, with individuals able to reach out to them through the toll-free number 1-888-862-1758, which is accessible 24/7.
Similarly, for inquiries regarding sales or reservations, it is recommended to contact them using the other SkinnyFit phone number, 1-855-945-3646, available only on weekdays between 8 AM and 5 PM PST. These designated contact numbers are the entry point to various services, including assistance with your Skinnyfit account. The health and wellness brand is dedicated to offering a comprehensive suite of customer service options, ensuring a convenient and practical experience for any questions or assistance needed.

Visit the official website to engage with customer service via your Skinny Fit account. Upon arrival, select the cart icon on the home page, which will pop out the chat box. You can effortlessly access your "login information within this chat box." It's important to note that the company is actively enhancing the account login portal on the website and is undergoing improvements. If there are specific adjustments you need to make, such as modifying your subscription date, updating shipping and billing details, changing credit card information, or implementing any other changes, feel free to reach out by calling or emailing the dedicated SkinnyFit customer service team. Despite the ongoing enhancements to the account login portal, the customer service team assures direct and easily accessible communication channels to address customers' individual needs promptly. Other than that, customers can also explore various contact options, including the Skinnyfit phone number, for immediate assistance and updates regarding any inquiries related to the account.

Customers can also contact Skinnyfit customer service at hello@skinnyfit.com for inquiries about their accounts, subscriptions, or any other questions. The dedicated customer service team can assist and promptly resolve any concerns. Individuals can explore alternative contact options, including the Skinnyfit phone number, if a more immediate response is preferred. This Colorado-based wellness company is committed to supporting its customers' health and wellness journey with premium, natural products designed to enhance overall well-being. Those seeking information or assistance regarding SkinnyFit products and their contribution to a healthy lifestyle are encouraged to connect with the customer support team.

PissedConsumer Club

Contact Information

SkinnyFit Website:

SkinnyFit Help Center:

Corporate Office Address:

Wellness Brands Group LLC
750 B Street, Suite 3300
San Diego, California 92101
United States

How Customers Rate SkinnyFit Support?

4.1 / 5
Good

Based on 4.4K calls to SkinnyFit customer support through PissedConsumer.com and 10 survey responses.

Total Calls
4.4K
Avg Call Duration
02:53
Issues Resolved
13%

Why Customers Call SkinnyFit?

Top Reasons of Customers Calls

  • Activation/ Cancellation 29%
  • Payments and Charges 21%
  • Customer Inquiries & Issues 10%
  • Refund 9%
  • Request for Information 7%
  • Return/ Replace 6%
  • Shipping and Delivery 6%
  • Product/ Service 5%
  • Account 4%
  • Cards 1%
  • Staff <1%
  • Website/ Application <1%

Activation/ Cancellation

29%
  • "Cancel subscription"
  • "Cancellation"
  • "Cancel subacription"

Payments and Charges

21%
  • "Payments keep being taken out of my account"
  • "I got my credit card bill and I paid $42 for my skinny fit but I have another charge for $49 which I didn't order and I didn't get so can you help me out?"
  • "Payment"

Customer Inquiries & Issues

10%
  • "Personal"
  • "I need to counsel NOW please"
  • "I think I order wrong have 2 orders in only need 1"

Refund

9%
  • "Refund"
  • "Refund/cancellation"
  • "To get refund"

Request for Information

7%
  • "To place an order"
  • "The status of my order"
  • "I have my confirmation number want to know when will my order will arrive"

Return/ Replace

6%
  • "Would like to change my flavor"
  • "No need to call back please change my address to 506 Oak Ridge Drive,Millersville,Pa,17551 Thank you"
  • "Need to change address to 506 Oak Ridge Drive Millersville,Pa 17551"

Shipping and Delivery

6%
  • "Have not received my order this montn"
  • "Missing package"
  • "I have not received my second package"

Product/ Service

5%
  • "Missing product"
  • "Curious what I can do to get GLP product for $42 every month"
  • "I have asked you guys to stop sending me your your products , please do not send anymore"

Account

4%
  • "Orders and subscriptions cancellations"
  • "I had set up 2 accounts for skinny fit need to cancel one"
  • "I only ordered one skinny fit glp-1, you know that yet you have me on the subscription plan. Please delete any more orders of this useless gabage"

Cards

1%
  • "They took 65 off my card I don't these pills"
  • "To stop yall from trying to take money off my card"
  • "Take money off my card"

Staff

<1%
  • "Customer service / canceled yet rec'd package today"
  • "I need customer service, i DO NOT want auto pay"
  • "Need to customer service"

Website/ Application

<1%
  • "I was just on your site I was going to order and then decided not to and it came back that my car did not go through. It was declined but you guys charge my card anyways I just talk to the fraud department and they said that you guys charged my card"
  • "Your website is messed up"
  • "I cant order online"

Compare SkinnyFit Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
SpoiledChild
SpoiledChild Customer Service
stars-rating-fill
5.0 out of 5
Plexus Worldwide
Plexus Worldwide Customer Service
stars-rating-fill
4.1 out of 5
All Femme
All Femme Customer Service
stars-rating-fill
1.0 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about SkinnyFit? What happened? What can we help you with?
Submit review Don't show this popup
SkinnyFit
Reviews Contacts Community